Yahoo
CEO Marissa Mayer made headlines recently when she ordered employees
who had been working from home to start showing up at the office. She cited the benefits of collaboration and face-to-face interaction.
According
to the American Time Use Survey—2010 Results, USDL-11-0919 (U.S. Bureau
of Labor Statistics, June 22, 2011), 24% of employed Americans reported
in recent surveys they work at least some hours at home each week.
The
idea of working virtually, not commuting every day to an office where
the interruptions and crises never end, is becoming more and more
popular, though it may experience a slight hiccup in light of Yahoo’s
ban of virtual work.
As
Yahoo CEO, this shift is certainly within Mayer’s authority. Her job is
to improve Yahoo’s bottom line and if she believes this move will do
that, it is her responsibility to make it happen.
While
Yahoo employees may not be happy with the decision, they do need to
remember it’s not about them but, instead, about the company’s financial
success.
Mayer’s
policy may be right for Yahoo but not for everyone in the workforce,
particularly those in the legal profession. The deciding factor should
be the type of work being done at home.
San
Francisco State University management professor John Sullivan said
Mayer's conclusion about the benefits of collaboration is right, if the focus is on innovation.
"People
who work from home are less innovative--but much more productive, Mayer
said, citing studies on the subject. "If you want innovation, then you
need interaction," he said. "If you want productivity, then you want people working from home." (Emphasis added.)
Many
paralegals are now working at least part of their week at home. Working from home allows them to set
their own schedule, meet their family’s needs, and add balance to
their lives. There is a savings of the time and cost involved with
commuting, a professional wardrobe (who doesn’t dream of working in
sweats and slippers?), meals and daycare.
This
can be incredibly successful for paralegals. Why? When your work focuses
on drafting pleadings, planning discovery, conversing with witnesses,
or preparing for trial, your job is all about efficiency and
productivity, not on innovation. This applies to paralegals in all
facets of legal work, from mergers and acquisitions to estate planning
and probate to corporate record keeping, etc.
Further,
the paralegal’s work is measurable in that billable hour goals and
deadlines must be met. With the technology available today, the
difference between the paralegal working down the hall or the paralegal
working 20 minutes (or 20 states) away is minimal.
Another
point is that many paralegals interact with clients around the world,
necessitating communications in multiple time zones. If you work for a
large corporation in Delaware and you need to hold a conference call
with clients in Dubai, it is difficult to make that work in the
traditional law firm setting. It would not be difficult to make
that effort from home while the rest of the family is sleeping. You
would be clocking the same number of hours (perhaps more because of the
minimization of interruptions) but in a different setting.
However,
there is a lesson to be learned from Ms. Mayer’s message: working from
home is not about you and making your life easier. It is about
your employer’s bottom line. If you approach your employer about this
work shift, do not focus on how nice it would be if you could be at home
when your children get off the bus or when your spouse finishes his
shift at 2:30.
Instead, be ready to prove that your working from home will be a benefit to your employer:
- You may get more done than if you had to get dressed, commute to the office, put in 9 hours, and commute back home.
- You
may be more productive because extra time chatting with co-workers or
being interrupted by co-workers will be practically eliminated.
- You will have long stretches of time to concentrate.
- The
result will be increased profit to the firm and, perhaps, decreased
costs. All you need is a good Internet connection and privacy and can be
as productive as in the office.
Out of sight, out of mind? Working virtually can be a win-win situation for both you and your employer. There may also be a downside:
if you are not meeting face-to-face with your supervising attorney and
co-workers, will you be forgotten? Passed over for bonuses and raises?
Hopefully not, but this may require some extra effort on your part to be
sure you are still connecting and communicating with them. You must be
willing to appear in person for client meetings when necessary, for
strategy planning, and, of course, to assist at trial.
Working
virtually is a trend that is here to stay. Employers are going to have
to face this and make adjustments. You can advance this transition so
long as you do not focus on you but are willing and able to demonstrate
that this shift is in your employer’s best interests.
Do
you work from home? How is that working for you? Do you see benefits for both you and your employer? Please leave a comment -- I'd love to hear.
=====================================
© 2013 Vicki Voisin, Inc. Do you want to use this article in your newsletter, ezine or Web site? You may do so so long as you include the following attribution language:
Vicki Voisin, "The Paralegal Mentor", delivers simple strategies for paralegals and other professionals to create success and satisfaction by setting goals and determining the direction they will take their careers. Vicki spotlights resources, organizational tips, ethics issues, and other areas of continuing education to help paralegals and others reach their full potential. She is the co-author of The Professional Paralegal: A Guide to Finding a Job and Career Success. Vicki publishes Paralegal Strategies, a weekly e-newsletter for paralegals, and hosts The Paralegal Voice, a monthly podcast produced by Legal Talk Network.
More information is available at www.paralegalmentor.com where subscribers receive Vicki's 151 Tips for Your Career Success.