|Roxanne Couch ACP (left) with Susan Randolph, CLA, NCCP|
who nominated Roxanne for this award.
The MPA Paralegal of the Year Award is given to a paralegal who exhibits a commitment to professionalism and to the advancement of the legal community. The paralegal must also be a member in good standing of the MPA.
Ms. Crouch is the Assistant Vice President, Sales Support Manager (formerly Contracts Administrator II) at BB&T Governmental Finance.
Ms. Crouch is described as the “go to” person when complicated loan issues need special attention. She has a strong work ethic and is dedicated to “doing the job right the first time.” She is a mentor to the contract administrators in her office. Furthermore, Ms. Crouch sought to challenge herself by studying for and attaining advanced certification in Contracts Administration and Management through the National Association of Legal Assistants.
In addition to her invaluable work at BB&T, Ms. Crouch has served in several leadership roles in MPA including Patron Chair and most recently, as Treasurer.